And Relax Digital Recordings, EFT, Visualisation and Self-Hypnosis Audios
These Terms and Conditions apply to the purchase and use of digital recordings, EFT audios, visualisations, self-hypnosis audios, meditations, workbooks, downloads and related resources provided by And Relax.
By purchasing, accessing or using these materials, you agree to the following terms.
1. About And Relax
And Relax provides digital wellbeing resources designed to support relaxation, emotional wellbeing, self-care, confidence, calm, habits, motivation, sleep, stress management and personal development.
The materials may include EFT tapping, guided relaxation, visualisation, meditation, self-hypnosis, journaling prompts, worksheets, audio recordings, videos or written guidance.
These resources are intended for general wellbeing and personal development purposes only.
2. Not Medical or Psychological Treatment
The materials provided by And Relax are not medical advice, psychological therapy, counselling, diagnosis or treatment.
They are not intended to replace medical care, mental health support, therapy, medication, nutritional advice or advice from your GP, consultant, therapist, psychiatrist, psychologist or other qualified healthcare professional.
You are responsible for deciding whether these materials are suitable for you.
If you have any physical or mental health concerns, are currently receiving treatment, or are unsure whether these recordings are appropriate for you, please seek advice from a qualified healthcare professional before using them.
3. Suitability and Safety
Self-hypnosis, EFT, visualisation and relaxation recordings are generally safe for many people, but they may not be suitable for everyone.
These recordings are not suitable for use while driving, operating machinery, supervising children, cooking, crossing roads, exercising, drinking alcohol, using recreational drugs, or doing anything that requires your full attention.
Only listen when you are somewhere safe, comfortable and able to relax undisturbed.
Do not use the recordings if you feel unsafe, distressed, disorientated or unable to continue. You may stop at any time.
4. Mental Health and Medical Conditions
These materials may not be suitable if you have a diagnosed mental health condition, complex trauma, psychosis, schizophrenia, bipolar disorder, dissociative disorders, personality disorders, severe depression, suicidal thoughts, epilepsy, seizures, or any condition where relaxation, hypnosis, visualisation or emotional processing may be unsuitable without professional support.
If any of these apply to you, or if you are unsure, please speak to your GP, psychiatrist, therapist or other qualified professional before using the materials.
If you are in crisis, feel at risk of harming yourself or someone else, or need urgent support, please contact emergency services or an appropriate crisis service immediately.
5. Personal Responsibility
By using And Relax materials, you agree that you are taking full responsibility for your own health, wellbeing, choices and results.
You agree to use the materials sensibly, safely and appropriately.
You understand that your response to EFT, hypnosis, visualisation and relaxation work is personal and individual. Results cannot be guaranteed.
6. Results and Outcomes
And Relax makes no guarantee of specific outcomes.
The recordings and materials are designed to support positive change, but results vary from person to person depending on many factors, including your personal circumstances, consistency of use, health, mindset, environment and willingness to engage with the process.
No claims are made that these materials will cure, treat or prevent any medical or psychological condition.
7. Digital Access
After purchase, you will receive access to the relevant digital materials through the platform, download link, app, email or membership area specified at the time of purchase.
You are responsible for ensuring that you have suitable internet access, device compatibility and audio playback capability.
And Relax is not responsible for issues caused by your device, internet connection, email settings, software, browser, app store, third-party platform or failure to access your account.
8. Digital Content and Cancellation Rights
Because these products are digital content, access may be provided immediately after purchase.
Under UK consumer rules, you have a 14-day right to cancel online purchases. However, for digital content, if you choose to access, download or stream the content immediately, you may lose your right to cancel once access has begun.
By purchasing and accessing the digital materials immediately, you acknowledge that you are requesting immediate access to the content and that you may lose your 14-day cancellation right once access has started.
This does not affect your statutory rights if the digital content is faulty or not as described.
9. Refund Policy
Due to the digital nature of the materials, refunds are not normally provided once access has been granted, downloaded, streamed or used.
Refunds may be considered at the discretion of And Relax where required by law, where there has been a technical issue that cannot be resolved, or where the product is not as described.
To request support with access or a refund query, please contact [email protected]
10. Memberships and Subscriptions
If you purchase a membership or subscription, you will be billed at the interval stated at the time of purchase, unless cancelled.
You are responsible for cancelling your subscription before your next payment is due if you no longer wish to continue.
Cancellation stops future payments but does not usually entitle you to a refund for payments already made or for the current billing period, unless required by law.
Access to membership content will end when your subscription is cancelled, expires or payment fails.
11. Payment
Prices are shown at the time of purchase.
Payment must be made in full before access to digital materials is granted, unless otherwise agreed.
Kate Chesser reserves the right to change prices, offers or product availability at any time. Price changes will not affect purchases already completed.
12. Intellectual Property
All recordings, videos, written materials, workbooks, downloads, scripts, audios, images, branding and related content are the intellectual property of And Relax unless otherwise stated.
You are purchasing access for your own personal use only.
You may not copy, share, reproduce, resell, distribute, upload, publish, teach, record, adapt, edit or use the materials commercially without written permission.
You may not share your login details, download links or membership access with anyone else.
13. Personal Use Only
The materials are for individual, personal use only.
They are not licensed for use with clients, groups, classes, workshops, professional practice, commercial programmes or public events
14. Technology and Access Issues
And Relax aims to provide reliable access to digital materials but cannot guarantee uninterrupted access at all times.
Access may occasionally be affected by maintenance, platform issues, internet disruption, third-party provider problems or technical faults.
15. Limitation of Liability
Kate Chesser is not liable for any loss, injury, damage, distress, reaction, interruption, or outcome arising from your use or misuse of the materials, except where liability cannot legally be excluded.
You agree to use the materials responsibly and to stop using them if they do not feel suitable for you.
Nothing in these terms limits your legal rights or excludes liability where it would be unlawful to do so.
16. Age Requirement
These materials are intended for adults aged 18 and over unless otherwise stated.
If materials are purchased for use by someone under 18, this must only be done with the knowledge, consent and supervision of a parent or legal guardian.
17. Contact
For questions about these Terms and Conditions, your purchase, access issues or refund queries, please contact [email protected]
